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Developer's avatar

Principal Engineer, Startup Background, Infra First

AI
DevOps
Management
Mentoring
Python

My journey as a developer has been defined by a passion for building things from the ground up. I’ve been lucky enough to serve as Engineer 0-1 at multiple startups, including Banyan and Bellhops, where I helped lay the technical foundations that powered their growth. At Banyan, I developed tools that streamlined bioinformatics workflows, playing a direct role in helping the company secure funding. At Bellhops, I led the migration from Heroku to AWS, implementing infrastructure as code and designing resilient systems that supported the company’s scaling needs. Most recently, at Invisible Inc., I contributed to scaling AI-driven solutions by leading infrastructure transformations that supported advanced automation workflows. I migrated serverless functions to Kubernetes, optimized cloud costs, and improved system reliability—all while supporting a platform built to handle dynamic and evolving client needs. This work reinforced my ability to deliver innovative solutions in high-growth, high-impact environments. These experiences taught me how to thrive in fast-paced settings where adaptability and problem-solving are key. I excel at taking ambiguous challenges and turning them into clear, actionable solutions that drive both technical and business success. Whether it’s building scalable infrastructure, optimizing database performance, or collaborating with teams to align technical efforts with company goals, I approach every problem with curiosity and a focus on long-term impact. What makes me unique is my ability to balance deep technical expertise with a strategic mindset. I’m passionate about creating systems that don’t just work today but can grow and evolve with the needs of the business. I also believe in the power of mentorship and teamwork, fostering environments where teams feel empowered to innovate and excel. If you’re looking for a developer who brings startup grit, technical leadership, and a focus on building for the future, I’d love to connect.

Developer's avatar

The best there is and the best there ever will be

AI
Android
C#
iOS
Python

Computer networking graduate with customer service experience seeking to use transferrable skills along with education to enter into a career in the field of computer networking systems with emphasis on troubleshooting, technical support and networking infrastructures. SKILLS • Helpdesk • Networking • Troubleshooting • Technical Support • Linux administration • Service Now • Autotask EDUCATION Florida Technical College 2024-present Bachelor of Science in Information Technology with a concentration in Cybersecurity Keiser University 2014-2015 Bachelor of Science in Management Information Systems • Courses taken: • Java Programming I • Business Law • Introduction in Marketing ITT Technical Institute 2010-2012 Associate of Science in Information Technology with a concentration in Computer Network Systems • Courses taken: • Microsoft desktop operating systems • Linux operating systems • Database Development • Network standards and protocols • Structured cabling: coax, fiber, Ethernet, FIOS • Computer programming CERTIFICATIONS IT Essentials: CISCO: PC Hardware and Software HDI Support Center Analyst Best Buy Helpdesk Training Ashley Furniture Online Customer Care New Hire Training LANGUAGES French and Creole WORK EXPERIENCE FEMA Land O Lakes, FL Customer Service Representative 2024-present BC Tech Pro Tampa, FL PC Support Tech 2024-2024 Sunshine State Promotions Inc. Tampa, FL Customer Service Representative 2024-2024 Spectrum St. Petersburg, FL Customer Service Representative 2023-2024 Internet/Voice Handled inbound calls from customers with professionalism and excellent product knowledge. Provided technical troubleshooting assistance to customers experiencing issues with products. Addressed billing inquiries and resolved customer concerns in a timely and efficient manner. Maximus Tampa, FL Customer Service Representative 2022-2023 Ashley Furniture Tampa, FL Customer Care Representative 2021-2022 Ashley Furniture Online Customer Care New Hire Training Think Anew Tampa, FL Help Desk Engineer 2019-2020 Troubleshooted technical issues to identify root causes and implement effective solutions. Provided superior customer support to address inquiries and resolve concerns efficiently. Resolved tickets in a timely manner to ensure minimal disruption to operations. Maintained hardware components to optimize performance and prevent malfunctions. Installed software programs and applications according to specified guidelines. Offered remote desktop support to assist users with technical issues and software troubleshooting. Alorica Tampa, FL Customer Service Representative 2018-2019 Technical Support Dunkin Donuts Tampa, FL Cashier 2015-2020 Pomeroy Tampa, FL Service Desk Analyst 2017-2018 HDI Support Center Analyst Certification Provided timely IT support to end-users facing technical issues. Delivered exceptional customer service by addressing inquiries and concerns professionally. Resolved IT tickets efficiently to minimize downtime and productivity loss. Offered remote assistance to users to troubleshoot and resolve technical problems. One Touch Direct Tampa, FL Service Desk Analyst 2016-2017 Certificate of Training Best Buy Helpdesk Training Duties included personal computer assembly and setup (hardware and software installation) as well as system troubleshooting. Involved significant user interaction and operating system knowledge. Extensive experience includes but not limited to LAN/WAN Technology, Server Administration, Database Development. Answer customers’ questions Provide Customer Service Use computer to enter, access or retrieve data Pasco County Veterans’ Service Office Land O Lakes, FL Assistant Veteran Service Officer 2013-2014 James A Haley Veterans Hospital Tampa, FL IT IT Program Manager 2010-2012 Duties included personal computer assembly and setup (hardware and software installation) as well as system troubleshooting. Involved significant user interaction and operating system knowledge. Extensive experience includes but not limited to LAN/WAN Technology, Server Administration, Database Development. Wal-Mart Tampa, FL Cashier 2008-2010 Successfully operated a register and assumed responsibility for all cash transactions Provided great customer service by recommending additional products Answer customers’ questions Balance cash register Provide Customer Service United States Navy Norfolk, VA ABH3 2003-2007 Moving aircraft in the hangar bay and the flight deck with a tow tractor or associated devices Activate airfield arresting systems Direct aircraft launch and recovery operation Maintain logs of airplane launches Use computer to enter, access or retrieve data Wendy’s International Tampa, FL Service Cashier 2001-2003 Successfully operated a register and assumed responsibility for all cash transactions, Operated a grill Issue receipts, refunds, credits Receive payment by cash, check, credit card Resolve customer complaints Universal Studios Florida Orlando, FL Cashier 1998-1999 Successfully operated a register and assumed responsibility for all cash transactions Preparing items to be served to customers